Taxes / Duties / VAT / Import Fees / etc ???
If you live outside the USA, there is a good chance that your home country charges come type of tax/fee to import goods. Each country is different, so its not possible to list it out here, but It is very likely that if you’re asking about this, then your country will probably charge you something to receive your package.
Last updated: November 22, 2022 20:55
When will I get my order?
Because we offered you multiple cover options, the book can’t go to print until AFTER surveys are collected (end of January). At that point, printing and shipping will take another several months. There are too many factors to accurately predict it beyond that. A NOTE: some products, specifically prints, will ship separately to help protect them from damage. Because of this, many backers will receive multiple packages.
Last updated: January 09, 2025 07:57
Current Estimated Shipping Date: June 2025
Because we offered you multiple cover options, the book can't go to print until AFTER surveys are collected (end of January). At that point, printing and shipping will take another several months. There are too many factors to accurately predict it beyond that. A NOTE: some products, specifically prints, will ship separately to help protect them from damage. Because of this, many backers will receive multiple packages.
Last Updated At: 01/09/25What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.